Frequently Asked Questions

How does Sixty Kitchen work?

Sixty Kitchen is a premium Chinese at-home dining concept that delivers restaurant-quality food directly to your door. Simply download the Sixty Kitchen app from the App Store or Google Play, select your preferred time slot, and place your order through the app.

What's on the menu at Sixty Kitchen?

Sixty Kitchen offers 2 monthly set menus – regular and plant-based. Both menu’s include two starters, two mains, and two sides. The menu consists of a mixture of classic Chinese dishes and authentic creations, showcasing the skills and innovation of our chefs. Please note that the menu changes monthly to provide a variety of culinary experiences so we do not offer dish substitutions.

Is there a vegetarian set menu option available?

Yes, we offer a vegetarian (plant based) menu option for those with dietary preferences.You can enjoy a delightful selection of vegetarian dishes prepared with the exact same care and attention to quality.

Can I eat in at Sixty Kitchen?

Our premises are just for our chefs to prepare all of the delicious food we send out with our

How many delivery slots are available per day?

To ensure quality and attention to detail, we offer a limited number of 60 delivery slots per day. These slots are filled on a first-come, first-served basis. Once the slots are full, no further deliveries will be available for that day.

When can I order?

You can order a Sixty at any time on our app and delivery slots are available every half an hour from 5pm – 9pm Monday – Sunday

Where can I order?

You can only order on the Sixty app, you won’t find Sixty anywhere else (not Deliveroo, Just Eat or Uber Eats). Our £60 price includes delivery, so no need to worry about hidden charges.

What is the latest time that I can book a Sixty, on any current day?

You can book up to 4pm on the day that you want to eat a Sixty - but we strongly advise that you book in advance to avoid disappointment.

How do I book my delivery?

You can pre-book your preferred time slot up to a month in advance through the Sixty Kitchen app. After downloading the app, simply select the date and time slot that works best for you.

Where does Sixty Kitchen deliver?

Initially, Sixty Kitchen delivers in the L37 postcode area in Formby, Merseyside. However, make sure you’re following us on socials to keep up to date as we expand.

Can I just get a box for 2?

The Sixty Kitchen box is designed to feed up to 4 adults and is easily a banquet for 2. We do only offer one size box

Can I order drinks?

We don't deliver drinks, but Sixty’s designed to be enjoyed exactly how you’d like. Grab your drink of choice and tag us in any pictures so we can see how you all #KeepItSixty.

Do you cater for allergies?

Yes, our app allows you to specify any allergies before checkout.

Do you offer kids meals?

We don't offer specific kid’s meals, but our menus are designed to be enjoyed by the whole family.

Can I mix & match plant based and original menu?

We can't mix content of the boxes, but our app allows you to order as many of each box you need to cater for the needs of your party size.

Can I collect my order?

We are currently delivery only but keep your eyes peeled for news on this…

Can I cancel my order?

We have no idea why anyone would want to cancel but yes you can cancel your order as long as it’s at least 24 hours before your delivery date. You can also rearrange your delivery date but again this must be 24 hours before your delivery date. We wouldn’t want anyone to miss out on this amazing dining experience!

Can I pay cash?

As we are a delivery only service, we have no facility to take cash. Our app accepts all credit or debit cards as well as Apple Pay & Google Pay.

I have downloaded the app but I can’t register because it is asking for a code and the code isn’t being sent to my email, what do I do?

IT have told us this is something to do with Firewalls from certain WiFi providers… If you could try turning off your WiFi and using the mobile data on your device to join the app then hopefully you will receive the email. Oh, and also check your junk/spam folder. If the problem persists, please drop us an email to info@sixtykitchen.co.uk or message us on our

I have ordered a Sixty, but I have ordered the plant-based option instead of the original, how do I change it?

At the moment, we only have the ability for people to cancel their order and then they can book again for the menu choice that they want. Our tech team are currently changing this so people can amend their order without having to worry about losing their delivery slot.

I have ordered a Sixty, but I have chosen the wrong date, how do I change it?

You can reschedule or cancel orders up to 24 hours before the date you’ve booked, however we don’t currently have the option to reschedule a time slot for the same day. Our tech team our working hard to have this as an option soon.

Download our app to order your Sixty today!
delivery slots
Monday - Sunday
5:00 pm - 5:30 pm
5:30 pm - 6:00 pm
6:00 pm - 6:30 pm
6:30 pm - 7:00 pm
7:00 pm - 7:30 pm
7:30 pm - 8:00 pm
8:00 pm - 8:30 pm
8:30 pm - 9:00 pm