1. Information We Collect
1.1. Personal Information: When you use our mobile application, we may collect personal information such as your name, email address, phone number, delivery address, and payment methods.
1.2. Device Information: We may collect information about the device you use to access our mobile application, including device type, operating system, IP address, and mobile network information.
1.3. Usage Information: We may collect information about how you use our mobile application, such as the features you interact with, the pages you visit, and the actions you take.
2. Use of Information
2.1. We use the information we collect to provide and improve our services, including processing your food orders, delivering them to your specified address, and handling payments.
2.2. We may use your personal information to communicate with you about your orders, provide customer support, and send you important service-related notifications.
2.3. We may use aggregated and anonymised information for statistical analysis and to improve the performance and functionality of our mobile application.
2.4. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Data Retention
3.2. If you request the deletion of your personal information, we will securely delete or anonymise it, unless we are legally obligated to retain certain data or if it is necessary to resolve ongoing disputes or enforce our agreements.
4.1. We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
4.2. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Refunds and Cancellations
5.1. As stated in our Terms and Conditions, we do not offer refunds unless an order is canceled with at least 24 hours' notice before the scheduled delivery time.
5.2. The cancellation policy regarding refunds is separate from our privacy practices and is governed by our Terms and Conditions.
6. Third-Party Services
6.1. We may use third-party services, such as payment processors and delivery partners, to facilitate our services. These third parties have their own privacy policies and are responsible for the information they collect and process.Updates to
8. Contact Us